Image for post
Image for post

Tom Wujec is a 3D designer who studies how people share and absorb information. He created the Marshmallow Challenge to encourage “teamwork, leadership, and creativity.” I like the challenge because it helps future leaders get comfortable with the unknown, and teaches them how to figure things out amongst themselves.

Dealing with ambiguity is a big part of exploring new and unknown business and cultural environments.

It was my pleasure to be game-master for an afternoon with students at the Affiliated Senior High School of National Taiwan Normal University (HSNU, 師大附中) in Taipei. HSNU graduates do great things, and famous alums…


COVID-19 Fatality Rate is Misunderstood by Decision Makers

Image for post
Image for post
A digital illustration of the coronavirus by the U.S. Centers for Disease Control and Prevention

No problem is so big that big data can’t solve, unless it isn’t clear how to or what is being solved. Relying on “the data” is one of the most problematic strategies leaders adopt in the midst of a pandemic, because the quality of the data is not clear. When bad data is used for any process - quantitative, qualitative, arbitrary - the right answers do not come out the other end.

‘The politicization of data’ is the practice of manipulating data for political gain.

Bad data takes lead decision makers — nations and corporations, consultants, even professors in non-medical…


Trump’s Rise, Explained by a Former Campaign Advisor

Image for post
Image for post
In 2016, Donald Trump announced his entry into the presidential race at Trump Tower. Source: NBC

Since 40+ years of economic statistics and elected representatives couldn’t “Make America Great Again,” Trump’s pitch in 2016 and 2020 was that he’s America’s best bet.

Introduction

I was a congressional campaign advisor, speech writer, and consultant to Democrats and Republicans before turning my career trajectory away from communications. In 2016, I moved to Taiwan. I was surprised to discover local and European support for Trump.

  • This is Part I of IV, noting some long-term, under-appreciated trends in the United States that led to Donald Trump’s fame and presidency.
  • In Part II and III, we’ll discuss how Trump lost. Character, domestic…

The New Nigerian Prince Scam, and How to Avoid Online Scams

Dear Philip, I am contacting you on behalf of the formal personal assistant to the former President of Taiwan (Mr. Chen Shui-bian) on private matters. She humbly requests your assistance. An investment was placed under his management 5 years ago by Mr. Chen Shui-bian. He needs your assistance in investing these funds. If you are interested, kindly Email Benjamin Boi the personal assistant AT ( xxxx @gmail.com ) For briefs and procedures because she has no LinkedIn account.

Image for post
Image for post
The scammer made contact through LinkedIn

After decades of being warned about Nigerian Prince 尼日利亞騙徒 scams, you might think the world’s most aggressive yet least successful criminals gave…


Congratulations on Getting the Job Interview. What Now?

Image for post
Image for post
Lobby of Taipei 101’s office tower

Your C.V. is a picture of yourself, and how you approach the interview is like putting a frame around that photo. That frame changes the way people look at you.

There are some things that all of us can do to be in the right frame that puts our best self forward. Putting some structure around interview preparation puts people at ease, one step at a time.

What I’ve learned is meditating on what you need to do now, what happens next, and how you are already prepared for what’s going to happen is a very powerful habit.


Image for post
Image for post
Clear communication between volunteers at Taiwan’s largerst international job fair being delivered here. Source: All Hands Taiwan

Clear communication is more important than clear feedback

When we give feedback, usually it’s about delivering the bad news. Most of the time people try to be tactful. “Here are some areas for improvement.” “It’s not quite there.” “I think this is off-the-mark.” It’s hard doing this without being vague, isn’t it? If we spend too much energy negotiating words, sometimes people aren’t sure what we’re really trying to say.

“Telling it how it is” isn’t good advice, either. Most professionals I come across say they prefer “clear” and “direct” communication. But how clear and how direct? No one likes being hit by a blunt object, either. In…


How to Efficiently and Effectively Review Case Studies

Image for post
Image for post
5 Steps to Reading Case Studies

If you don’t have time to read the entire case study, at least read the abstract — the first few paragraphs — so you have a general idea of what’s being discussed. The abstract is a summary of the study that has a logical flow, and lets you know what the main issues are.

You should probably know more about what a case study is talking about, though. If you want to make the most of your time, then you’ll want to know a method I learned from the past winner of a global case study competition. It’s not as…


Videoconferencing is how we get to see each other now that remote work is not a benefit anymore. Source: Silicon Valley, HBO

Especially at a time when there’s a shortage of webcams, knowing how to make the most of the technology you have is more important than trying to piece together some nice, but not essential upgrades. Getting some fundamentals right doesn’t cost much money. In fact, you might already have everything you need.

For business meetings, I think audio is more important than video, so let’s start there.

You don’t have to be loud, you just need to be heard

Use a wired headset

Something with a microphone in the cable. They’re called “lav mics,”…


Image for post
Image for post

Spend enough time in the Greater China region and you’ll learn about “cha bu duo” (差不多), yet the Internet still gets this wrong by suggesting bad solutions. Cha bu duo translates to“difference not much,” but it means, “close enough.” At personal levels, cha bu duo is positive, and a way for saying, “This is practical.” In a professional setting, it usually means something negative.

1. Expressing forgiveness or acceptance

In your personal life, cha bu duo can help you be kinder towards situations you don’t understand, and more tolerant. Not everything has to be a big deal. Short a few renminbi or New Taiwan dollars…


Taiwan really wants foreigners to come get a Taiwan college degree.

“The world’s universities are competing fiercely to attract the best students. [We are] aiming to attract 150,000 students by 2020, that will account for 10% of the total college and university student population.” — past president Ma Jing-Yeou

First, the good news. Internationalizing Taiwan universities is an initiative led by the very top, and there’s already 110,000 international students in Taiwan.

Image for post
Image for post
Courtesy: Flickr

The education system is strong by most standards, especially on primary and secondary levels. The literacy rate is 98.7%. For college, Taiwan is the 5th most affordable country…

Philip Chang

Doing business from West to East, and now the other way around as an American high-tech researcher in Taiwan // philipchang.org

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store